FAQ

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Ordering and delivery
  • All orders are shipped via Parcelforce. Orders placed before 10:00 p.m. are dispatched from our warehouse the same day (Monday to Friday). Delivery follows within 2 business days. Delivery is free for mainland UK, charges may apply for outer UK mainland.

    As soon as your order leaves our warehouse, you will receive a Tracking Number by email that you can use to keep track of your shipment. You can also track your shipment on our website. To do that, log into your account, and click on 'Orders'. Here, you can find the order details and the Tracking Number

    *If you are not at home, the postman will return the next day (not on Sunday) to try again.

Returns and exchange