Return process

If you realize you have not purchased the right item within the 14 day reflection period you have the right to return your purchase. The reflection period starts from the moment you have received the product. Provided the item is in as new condition you can return your product free of charge using our return portal.

You can choose if you prefer to drop off or schedule a pick-up for your return. One of our display experts will review your request and reach out to you within 2 hours on business days.

Please be sure to repackage the monitor as well as possible. Make sure the monitor and its original packaging are shipped in an outer box. Your refund is dependent on our ability to resell the monitor you are returning to us, so please ship the monitor to us in a condition that you would be happy to receive it in.

Upon receiving your monitor, we will check your return and refund you within 5-7 business days.

020 3608 7495
Mon - Fri / 7:30 a.m. - 5:30 p.m.

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