Touchscreens have become an integral part of how we interact and communicate, not only with technology but also with each other and society as a whole. Even at this very moment, there’s a good chance you’re reading this on a touchscreen device. But have you ever stopped to consider how this technology actually works, what types of touch systems exist, and which are best suited for different applications? Let’s take a closer look at the technology behind the displays we use every day.
The rapid pace of digitalization has kept display technology in constant motion. In just a few decades, the industry has moved from bulky cathode ray tubes, the heavy TV cabinets that once defined how we saw the world on screen, to today’s ultra-thin OLED panels that push the boundaries of color, contrast, and design. In between, entire generations of technology have appeared and disappeared, some gradually refined, others abandoned, and new approaches continue to surface at a remarkable pace.
Across the hospitality and service industries, self-service technology is rapidly becoming the norm. From fast food ordering stations to parcel lockers, appointment check-ins and airport terminals, these solutions are now a familiar part of daily life. And for good reason. They empower guests and customers to complete essential tasks independently without waiting in line or depending on staff availability. For operators the benefits are just as clear. Less time spent on repetitive processes, reduced staffing requirements and lower long-term costs after the initial investment.
